Shredding Frequently Asked Questions

  1. Why hire a Shredding Service instead of using your own in-house shredder?
  2. Are there any restrictions about what we can we put in your security containers?
  3. What happens if we need you to come out before our scheduled service date?
  4. Can we reuse our boxes?
  5. Do you issue a certificate of destruction?
  6. How do I know everything has been destroyed?
  7. How do you ensure our security?
  8. What kinds of security containers do you provide?
  9. We have stored files that need to be shredded, but we’d like to sort through them first and may want to keep our boxes.
  10. Why do you charge “by volume” instead of “by the minute”?
  11. What if I only need shredding once a year?
  12. Our records storage company provides shredding services. Is that sufficient?
  13. Is information protection a vital issue to senior management?
  14. Why Shred?
  15. What should I shred?
  16. In addition to paper ~ what other materials can you shred?
  17. How much does it cost to shred?
  18. What types of containers do you provide?
  19. How do we schedule a pick up?
  20. What if we are purging a lot of material?

Shredding FAQ Answers

  1. For several reasons! First ~ it will cost you 3 to 5 times more to perform in-house shredding than to hire a shredding service; the combined costs of the shredder, office space, maintenance, electrical usage and disposal ~ not to mention the cost of labor, add up to much more than the cost of a scheduled shredding service. Plus ~ we do all of the work for you!
  2. No; you may include any color or type of paper as well as paper clips, staples, rubber bands, labels and file tabs. Even 3 ring binders are not a problem.
  3. We will be there when you need us, and, for our regular clients, 1800-SHREDDING offers a 24-hour Service Guarantee!
  4. Yes; or we would be happy to recycle them for you!
  5. Yes; once your confidential materials have been destroyed, we will issue you a Certificate of Destruction for your records.
  6. You can watch the entire process on a closed circuit TV monitor ~ either at our mobile truck or in real-time from the comfort of your home or office via the internet.
  7. We go to great lengths to provide the highest level of security available. We conduct a thorough background check and require that each employee has a clean driving record. In addition, all personnel submit to ongoing, random drug testing, wear professional, company uniforms and prominently display a picture ID badge.
  8. We provide a variety of security consoles designed to meet your needs. All security bins and consoles are lockable and provided free of charge for clients seeking regular service.
  9. Yes; we can drop off as many lockable containers as you would like before your project begins.
  10. In addition to the fact that charging by the minute only protects the shredding company, we charge by volume because we want to give the very best value to our clients. Using state-of-the-art equipment which shreds a minimum of 5,000 pounds of material per hour allows us to service more customers than our competition – allowing us to pass along the savings! Most companies which charge by the minute include collection time which is dependent upon the number of containers, types of containers and the distance between them.
  11. Whether you have 5 boxes or 5,000 boxes, require service weekly, monthly or annually, 1800-SHREDDING has a secure shredding solution for you!
  12. Many commercial record storage facilities offer records destruction as a service to their customers. However, a survey conducted by the N.A.I.D. (The National Association for Information Destruction) found that a majority of commercial storage firms lacked the equipment necessary to provide confidential destruction services themselves. It is a common practice in that industry to subcontract the destruction of the records. In some cases, disreputable storage firms were found misleading their customers by charging for secure record destruction, while the materials were actually being sold to a recycling company as scrap. Any business using a commercial records storage firm should inquire as to the nature of the destruction services that are available. It is an unacceptable risk to permit a storage firm to select a subcontractor to provide the records destruction service. The owner of the records is ultimately responsible for their security and, therefore, should be selecting the vendor directly.
  13. In a survey conducted by the Conference Board, top executives from 300 companies ranked the security of company records as one of the top five critical issues facing business. When asked which issues required immediate attention and policy development, the security of company records ranked second only to employee health screening.
  14. Well … the question that should actually be posed is, why not shred? Although the answer to the question, “WHY Shred?” should be quite obvious, a few of the responses would include: * To Protect clients’ privacy and prevent Identity Theft * To protect employees’ privacy and prevent Identity Theft * To ensure compliance with privacy laws that require shredding or specialized handling of confidential information. * To protect company trade information * To prevent industrial espionage. * To reduce in-house shredding costs, save on labor and file storage. * To enhancement one’s public image * To be environmentally responsible Documents, once shredded, are re-pulped and reprocessed into recycled goods. Each ton of paper saves 17 trees, 7000 gallons of water, 50 pounds of air pollution, 4000 kilowatts of electricity and 3 cubic yards of limited landfill space! So ~ WHY not Shred?
  15. The short answer is “anything that could be used by anyone else which ~ if stolen ~ could adversely affect one’s business or personal life. Several examples of such information include: * Account Records & Ledgers * Advertising Misprints Audits * Applications * Appraisals * Bank Account Information * Bids * Billing Invoices * Blueprints * Brokerage Accounts * Cancelled or Blank Checks * Client Lists * Competitive Information * Corporate Records * Coupons * Customer Lists & Records * Employment Information * Estimates * Executive Correspondence * Expense Reports * Forecasts * Health Records * Insurance Policy Data * Internal Documents * Inventory Lists * Invoices * Legal Documents * Lottery Tickets * Market Research * Medical Records * Obsolete Files * Over-runs (Checks, etc.) * Patent Material * Payroll Records * Performance Appraisals * Personnel Files * Receipts * Sales Forecasts * Social Security Numbers * Surveys * Tax Information * Test Scores * Treatment Programs * Quotes
  16. We can destroy almost anything ~ from computer discs and diskettes to credit cards, hard plastics, x-rays, pill bottles and more! Call us today to discuss any items you may be interested in destroying; if you can create it … it’s highly likely we can destroy it.
  17. It depends upon how much material is to be shredded and in what form it is in. A 1800-SHREDDING Account Manager will provide a competitive rate for Scheduled Service, a one-time File Purges, or for Product Destruction.
  18. We provide locking 64-Gallon, 96-Gallon Bins and locking Security Consoles which are available FREE of charge for Regularly Scheduled Service clients.
  19. It’s simple; either call us at 1800-SHREDDING at 604-581-2121 or simply click on the “CONTACT US” Page on this site and complete the brief “Request a Quote” questionnaire.
  20. 1800-SHREDDING will pick-up boxes or pallets of material or we’ll deliver containers for you to load loose paper from your file cabinets. When you are ready for pick up, just give us a call ~ we will send out a semi-trailer, a dock truck or a mobile truck.